Legal

Privacy Policy

How GHW Valuations handles and protects your personal data.

Last updated: June 2025

Who we are

GHW Valuations is the trading name of Gaynor Wright, an independent jewellery valuer operating as a VAT registered Ltd company. Our website address is www.ghwvaluations.com.

For data protection purposes, Gaynor Wright is the data controller. You can contact her at:

What data we collect

We only collect personal data that you provide voluntarily when you use the enquiry form on this website. This may include:

  • Your name
  • Your email address
  • Your phone number (if provided)
  • Your location
  • Details of the items or matter you enquire about
  • How you heard about GHW Valuations

We do not collect any data automatically through cookies, tracking scripts, or analytics tools beyond what is strictly necessary for the website to function.

How your data is used

Information submitted through the enquiry form is used solely to respond to your enquiry and discuss how GHW Valuations may be able to help you. We do not use your data for marketing purposes, and we do not share it with third parties except as described below.

Formspree — our form processor

The enquiry form on this website is processed by Formspree, a third-party form handling service. When you submit an enquiry, your data is transmitted to Formspree's servers and then forwarded to Gaynor Wright by email. Formspree acts as a data processor on our behalf.

Formspree's own privacy policy is available at formspree.io/legal/privacy-policy. GHW Valuations does not sell or otherwise share your data with Formspree for their own purposes.

Cookies

This website does not use tracking cookies, advertising cookies, or analytics cookies. The only cookies that may be set are strictly essential session cookies required for the website to function correctly. No cookie consent banner is therefore required.

How long we keep your data

Enquiry data is retained only for as long as is necessary to respond to and administer your enquiry, or as required by our professional obligations (for example, where a valuation instruction results from the enquiry, relevant records may be retained for up to six years in accordance with professional indemnity insurance requirements).

Your rights

Under UK data protection law (UK GDPR), you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data, subject to any legal retention obligations
  • Object to processing of your data
  • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact Gaynor at info@ghwvaluations.com.

Security

This website is served over HTTPS. Enquiry data is transmitted securely via Formspree. We take reasonable steps to protect any personal data we hold, though no method of electronic transmission or storage is completely secure.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated date at the top.